by RedBeansNRice on Fri Mar 02, 2007 10:59 pm
Ahh the negatives. Banquets can vary, of course.
As for as food costs, there could be a whole lot of things you did right rather then wrong this time around. You need to go through your staff, and find out what possibly they did different in a polite way.
One it could lower your bottom line, but possibly be offending guests, or two
your yield could have increased for a variable of reasons. Like I said or didn't say, you should go through what happened last month find out what you did better or worse, and find out if the better truly is better, and if it's worse well correct it and get it back in line. Plus who knows, possibly it was in purchasing. That can make all the difference on it's own. Do you do the purchasing or do you have a different department for that?
Plus what FC are you expected to run? The hotels I have worked at considerd what they were doing to be more of guest services then trying to pull a real profit. That being said, when I ran food costs, my costs were far lower then anyone in here would believe, so I do not dare posting. Anything is possible. I think it's just extremely necessary to understand what brought you here, and if it's benefitting customers or taking them away you need to either correct it, or encourage for future benefits. I have always seen why it is important to make more money, but I have also always valued the current customer base as being quintesential, and if I didn't spell that right as being KING. If there are turns you can take that wil help you, take them, if not, get back on course.